Our Policies

Terms & Conditions, Refund Policy, Pricing & Promotion Policy.

Refunds Policy

Refund Policy


Cybertaskers will make refunds of the Buyers Payment, to Buyers using either the same payment methods that Buyers used to make the Sellers Payment to CyberTaskers or via a different method available to us. We will contact the Buyer with the method that we will be using to make the refund and will notify the Seller of the refund made as well. In case a refund is paid to Buyers or a credit card charge back occurs….

 

Sellers must reimburse CyberTaskers for the applicable refunded amount. This will can be done either by deducting from any revenue the Seller might be having from other orders they currently have. In case the Seller has no current orders that might generate revenue, the Seller will need to settle the reimbursement by methods of PayPal or can contact customer support to see what other ways we might be able to allow the payments to be made by.

 

In the case of the Buyers, you will initially receive the refund amount of your payment, less the processing fees. Cybertaskers may refund Sellers for the following reasons…

 

·         The task / service is defective

·         Cybertaskers is required by law or considers that it is required by law to do so

·         Cybertaskers determines that issuing a refund to its members will avoid any dispute or increased costs to Cybertaskers

·         Cybertaskers issues the refund to its members in accordance with any refund policy specified by us from time to time

·         The order placed or request made by members is found to be fraudulent

·         Seller placed a duplicate order or request in error or in Cybertaskers’ discretion, where we consider that it is likely that the refund is necessary to avoid a credit card charge back.

 

A Task once completed and accepted will be deemed to be “Defective” only if….

Both the Seller and Buyer agree it is defective and notify Cybertaskers of it

The completed task / service is subject to a third-party claim that the completed and sold task / service infringes / misappropriates or breaches the copyright of such party’s Intellectual Property Rights.

Privacy policy

CyberTaskers Privacy policy

Please read this privacy policy (the “Policy”) carefully to understand how we use your personal information. If you do not agree with this Policy, your choice is not to use CyberTaskers.com (the “Site”). By accessing or using this Site, you agree to this Policy. This Policy may change from time to time; any changes we make to this Policy will be posted on this Site, we may also take any other steps, to the extent required by applicable law, including notifying you and/or seeking your explicit consent to material changes. Changes to this Policy are effective as of the stated "Last Updated" date. Other than where we have sought such explicit consent from you, your continued use of the Site after we make changes will constitute acceptance of, and agreement to be bound by, those changes, so please check the Policy periodically for any updates or changes.

 

The Shorter version

 

At CyberTaskers, we care about your privacy. We do not sell or rent your personal information to third parties for their direct marketing purposes without your explicit consent. We do not disclose it to others except as disclosed in this Policy or required to provide you with the services of the Site and mobile applications and its related sites, applications, services and goods (collectively, the “Site”), meaning - to allow you to buy, sell, share the information you want to share on the Site; to contribute on the forum; pay for products; post reviews and so on; or where we have a legal obligation to do so.

We collect information that you provide us or voluntarily share with other users, and also some general technical information that is automatically gathered by our systems, such as IP address, browser information and cookies to enable you to have a better user experience and a more personalized browsing experience.

 

We will not share information that you provide us in the process of the registration - including your contact information - except as described in this Policy.

 

Information that you choose to publish on the Site (photos, videos, text, music, reviews, deliveries) - is no longer private, just like any information you publish online.

 

Technical information that is gathered by our systems, or third-party systems, automatically may be used for Site operation, optimization, analytics, content promotion and enhancement of user experience. In accordance with applicable local law, we may use your information to contact you - to provide notices related to your activities, or offer you promotions and general updates, but we will not let any other person, including sellers and buyers, contact you, other than through your user profile on the Site.

 

Your personal information may be stored in systems based around the world and may be processed by third-party service providers acting on our behalf. These providers may be based in countries that do not provide an equivalent level of protection for privacy as that enjoyed in the country in which you live. In that case, we will provide for adequate safeguards to protect your personal information

The above are just the highlights. We encourage you to read more about the information we collect, how we use it, understand the meaning of cookie (no, not the edible cookie that you can eat ) and more in the long version of our Policy below.

 

Information we collect

When you register to the Site, or use it as collaborator, and / or register to our affiliate or influencer or similar program, we ask you to provide certain personal information, including a valid email address, Facebook or Google account log in details and username. We may ask you to provide or otherwise collect additional information that you provide us, such as, your profile details, physical address, telephone number or other contact details, financial information (such as payment method and credit card number), details about other social networks linked accounts, details about your listed tasks / proposals / services, purchases, education, profession and expertise, and additional authentication information (such as your government issued ID, passport, or driving license, as permitted by applicable laws and as detailed in our Seller Help Center. We also collect information about your communications with CyberTaskers as well as communication with other users of CyberTaskers.

 

In addition, we collect information while you access, browse, view or otherwise use the Site. In other words, when you access the Site we are aware of your usage of the Site, and gather, collect and record the information relating to such usage, and connection information, browser information and web-log information, and all communications recorded by Users through the Site. We use that information to enhance user experience, personalize your browsing experience as well as monitor the Site to prevent fraud and inappropriate content or behavior. We also collect supplemental information obtained from third parties such as demographic and navigation data, if applicable.

Once you register, your username and additional information regarding your activity is made public and is visible to all Users of the Site. This information includes photos you upload, your published portfolio, Task / proposal / service information, ratings, and additional information that you may add to your profile.

 

How do we collect Information?

You directly provide us with most of the information we collect. You do this by filling out the registration details on the Site, linking to your CyberTaskers account, accounts of other social networks (please also see the External Links section below), completing application forms, skill tests and customer surveys (if any) as well as by posting and sharing additional information voluntarily. This can include information about sellers and their tasks / proposals / services, User's location, education and profession, sharing of portfolio, ratings and feedbacks by buyers and anything you choose to add to your user profile.

 

We also collect technical information indirectly and automatically through our systems. This information includes logging your Internet Protocol (IP) address, software configuration, operating system and use of cookies (cookies are small files sent from us to your computer and sometimes back). Cookies ultimately help us improve your navigation and ease the use of our Site. You can find further information about Cookies in this Policy below, under "Cookies".

 

We also collect information from third party vendors and/or partners and/or other commercially available sources such as data aggregators and public databases, who provide us data to supplement the information we collect about you, in accordance with applicable laws. For example, we may receive fraud warnings from service providers for our fraud prevention and risk assessment efforts.

 

If you link, connect, or login to your CyberTaskers Account with a third-party service (e.g. Google, Facebook), we receive certain information, such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.

 

We also receive certain information about you, if you are invited to CyberTaskers by another user (for example, as part of our collaboration tools and referral program), in such case we will receive limited information, such as your email address or other contact information, and we will use it for the same purpose it was provided and in accordance with the terms of this Privacy Policy.

Dispute Resolution Policy

Dispute Resolution Policy

Disputes and Cancellation of Tasks / Proposals

At CyberTaskers, we expect Buyers and Sellers to settle conflicts/ disputes amongst themselves during the Task / Proposal process, and ultimately during the completion of the Task transaction.

At no point, CyberTaskers neither accepts liability for work conducted by Sellers, nor  guarantee payments to Sellers from their Buyers.

If for any reason Sellers and Buyers are not able to resolve disputes after using the Dispute process, or if you encounter non-permitted usage on the Site, users can contact CyberTaskers Dispute department for assistance.


Tasks Cancellations / Disputes / Refunds

 

·         If the Task is pending, and not completed by a Seller, Buyers can submit cancel Task / Proposal request on pending Task/ Proposal tab and CyberTaskers will refund the 20 percent initial payment.

·         If the Task / Proposal is completed, and customer refuses to pay. The Seller will have the ability to keep the 20 percent and send a request for review to CyberTaskers. CyberTaskers will investigate and provide additional information to the Seller.

·         Task / Proposals cancellations can be performed on CyberTaskers prior the scheduled date, when eligible, by either the Sellers or Buyers.

·         Once the Task is completed, the Buyer will submit Tasks completion and final payment request to the Customer.

·         Buyers will have an opportunity to dispute the Task directly with Sellers prior to submitting final payment.

·         This process is designed to provide the Seller with the ability to resolve the dispute with his/her buyer.

·         If the Buyer accepts the Task and completes final payment, the Buyer will have 10 days to file a dispute directly with CyberTaskers by reviewing Completed Tasks and filing a dispute.

·         CyberTaskers will address received disputes and will contact the Seller and provide Sellers with the ability to respond and address the dispute.

·         The Buyer should provide photos, and any substantiating information to support the dispute.

·         After carefully reviewing and investigating the Task, under certain circumstances, CyberTaskers may refund the Buyer for the disputed Task.

·         If CyberTaskers processes refund to a Customer, CyberTaskers reserves the right to withhold funds from the Seller if; after the investigation it is determined that Buyer did not properly complete the Task / Service.

Submit Dispute

Code of Conduct

Code of Conduct

CyberTaskers has an obligation to conduct its business in accordance with all applicable rules, regulations, and laws. We are committed to helping all Users act in a way that preserves trust and respect. This Code is meant as a guide to be followed while using our website appropriately. Disciplinary action will be in place for breaches of our Violations Policy which will include, termination of your account. Any clarifications regarding our Code of conduct should be addressed to our support team. We will provide you with further information regarding our procedures and will address any additional concerns you may have.

By using Cybertaskers.com, you agree to Cybertaskers Code of Conduct pertaining to user content, personal behavior, confidentiality, fraud, communication system, spamming or advertising and payments systems. You automatically agree to….

 

·         Respect the rights of all Users – Sellers, Buyers, Management and Support team

·         Act ethically and with integrity.

·         Comply with all Cybertaskers policies.

·         Not abuse confidential information or participate in any illegal practice.

·         Not agree to do work I am not capable of doing.

·         Have regard for Users' interests, rights, and safety.

·         Not harass, bully, or discriminate members.

·         Not provide misleading information or mislead other members I will provide true and accurate information.

·         Not seek to communicate or receive payments off-site.

·         Not agree to do tasks I am not capable of doing.

·         Respect confidentiality and privacy of Cybertaskers and all its members.

·         Not disclose information or documents I have acquired, other than as required by law or where authorization is given by the relevant Buyers or Sellers I am collaborating with.

·         Ask Buyers / Sellers I am working with for their private contact details and will communicate with them only through CyberTaskers website communication features.

·         Avoid exaggeration, derogatory remarks, and inappropriate references.

·         Not engage in personal attacks, negative or other unfair criticism, and any unprofessional conduct.

·         Not advertise or spam my website or service unless.

·         Not use Cybertaskers to facilitate money exchange including, but not limited to, cryptocurrency such as bitcoin, Ethereum, etc.

·         Not engage in fraud or create multiple accounts.

·         Not use Cybertaskers website to illegally transfer funds.

·         Not use Cybertaskers website to generate false feedback about any person, product, or service.

 

I further agree that I will always be responsible  for the content I post on Cybertaskers and agree NOT to….

 

·         Post content that creates liability for Cybertasker or harms its operations.

·         Post content that infringes upon any copyright or other intellectual property rights.

·         Post content that violates any law or regulation.

·         Post content that contains any viruses or programming routines intended to damage any system.

·         Post content that is obscene or contains child pornography.

·         Post content that includes incomplete, false, or inaccurate information about any person, product, or service.

·         Post content that is defamatory.

Non-discrimination statement

Non-discrimination statement

Cybertaskers is purely meant is to create opportunities so Sellers have better openings in building their freelancing businesses and Buyers get their tasks completed economically. We strive to make  these opportunities available to all qualified, skilled and talented members within each and every community, regardless of background, nationality, race, ethnicity, sex, gender, gender identity, sexual orientation, disability status, veteran status, marital status, or other similarly protected characteristics. A condition of using Cybertaskers is your agreement not to engage in any unlawful discrimination or harassing conduct but follow our Code of Conduct. Cybertaskers follows ZERO tolerance when it comes to unlawful discrimination or harassing and bullying by any member of our community. Cybertaskers does not require Users to violate local laws or take actions that may subject them to legal liability. Breaching our violation policy will end up in disciplinary action as in users / members subject to being banned and their accounts terminated. Please bring any reports of discrimination or harassment to our attention contacting our support team.

Cookies Policy

Cookies Policy

This policy describes how Cybertaskers uses cookies on http://www.cybertaskers.com (the “Site”). We recommend that you also consult our Privacy Policy for additional information on how we collect and use information collected from visitors to the Site. This policy is effective July 1st, 2020. Your continued use of the Site after that will signify your acceptance of this policy. We may modify this Agreement without prior notification, so please check back often for regular updates.

By using the Site, you agree that we can use the cookies described in this Cookie Policy. You can stop cookies by changing the settings in your browser (more information on how to do this is provided below).

 

What are Cookies and what are the used for?

Cookies are text files, containing small amounts of information, which are downloaded to your browsing device (such as a computer or smartphone) when you visit a website. Cookies can be recognized by the website that downloaded them — or other websites that use the same cookies. This helps websites know if the browsing device has visited them before.

Cookies help us understand how the Site is being used and lets you navigate between pages efficiently, remembering your preferences, and also help in improving your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

 

What types of Cookies does Cybertaskers use?

Cybertaskers uses similar type of cookies as used on most websites that can be put into one of six categories: Strictly Necessary, Performance, Functionality, Flash, Tailored Content and Targeting. To provide you with the best browsing experience, Cybertaskers uses all of the above-mentioned categories in our website. We have briefed out each cookie category in the sections below, to help you gain a brief understanding of each.

Strictly necessary Cookies

These cookies enable you to move around the website and use its features, as in accessing secure areas. Without these cookies, some services you have asked for such as payment submission cannot be provided.

 

Performance Cookies

Performance cookies collect information about how to use the website, as in which pages you go to most often and if you get error messages from certain pages. These cookies do not gather information that identifies you. All information collected by these cookies remains anonymous and is only used to improve how the website’s performance.

 

Functionality Cookies

These cookies allow the website to remember choices made by users such as user name, language or the location the user is in. The website uses functionality cookies to remember your language preference. These cookies can also be used to remember changes you have made to text size, font and other parts of pages that you can customize. These cookies also provide details on services that you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites.

 

Flash Cookies

At times we may use Adobe Flash Player to deliver special content, such as video clips or animation. To improve users experiences, Flash cookies help in  remembering your settings and preferences. Flash cookies are stored on your device, but they are managed through an interface different from the one provided by your web browser. This means it is not possible to manage Flash cookies through your browser in the same way you would normally manage cookies. Instead, you can access your Flash management tools from Adobe’s website at http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.

 

Tailored content Cookies

These cookies help the website to display content in a way that is relevant to you. These tailored content cookies help the website determine what information to show you based on how you have used the website previously. They do not track your browsing activity on other websites.

 

Targeting Cookies

These cookies are used to deliver the most relevant advertisements to you based on your interests, and they limit the number of times you see any advertisement as well as help measure the effectiveness of an advertising campaign. They remember that you have visited a website and this information may be shared with other organizations such as advertisers. As an example, after you have visited our website you may see some advertisements about our services elsewhere on the Internet.

 

How long will Cookies stay on my browsing device?

The length of time a cookie will stay on your browsing device depends on the kind of cookies it is - a persistent or session cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device until they expire or are deleted.

 

First and Third-party Cookies

First party cookies are cookies that belong to us, while third-party cookies are those that another party places on your browsing device through our website. For instance, Facebook will place a cookie on your browsing device if you click on the Facebook link when browsing the Site.

 

How to control or delete cookies through your browser?

The browser you are using to view the website can enable, disable or delete cookies. To do this, follow the instructions provided by your browser. This is usually located within the Help, Tools or Edit facility. Please remember if you set your browser to disable cookies, you may not be able to access certain parts of the website for example applying for a job or posting a job. Other parts of the Site may also not work properly. You can find out more information about how to change your browser cookie settings at www.allaboutcookies.org.

By using our website, you agree that we can place cookies on your device. If you want to restrict or block any cookies, you should do this through the web browser settings for each browser you use and on each device you use to access the internet. Please be aware that some areas of our website may not function if your web browser does not accept cookies. However, you can allow cookies from specific websites by making them "trusted websites" in your web browser. The "Help" function within your web browser should tell you how to make these changes.

 

Find out how to manage cookies on popular browsers:

 

·         Google Chrome

·         Microsoft Edge

·         Mozilla Firefox

·         Microsoft Internet Explorer

·         Opera

·         Apple Safari 

To find information related to other browsers, please visit the browser developer's website.

Content Review Policy

Content Review Policy

We have not reviewed, and cannot review, all the material, including computer software, made available through CyberTaskers platform and its members to which Cybertaskers.com links, and that link to Cybertaskers.com. We do not have any control over such other websites and is not responsible for their contents or their use. By linking to any such other website, Cybertaskers does not represent or imply that it endorses such website. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, and other harmful or destructive content. Cybertaskers disclaims any responsibility for any harm resulting from your use of such other websites and webpages.

Referral Policy

Referral Policy

CyberTaskers likes to appreciate every member when they refer new members and businesses to our platform. As a token of thank you well pay $1 for each new referral made by our members.

Simply refer new Freelancers and Businesses to sign up to CyberTaskers and start earning.

Please note that all withdrawals are a minimum of $100 in balance.

All fees and payments are made in Australian currency.

 Any clarifications regarding our Code of conduct should be addressed to our support team. We will provide you with further information and will address any additional concerns you may have.

 

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